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How do I set my business language?

Choose the language Walkies uses for clients and team members who haven't chosen one, and for your website.

Your business language is the language your business works in. Walkies uses it for emails, texts and notifications to clients and team members who haven't chosen a language of their own, and for your website. Here's how to set it.


Set your business language

  1. Tap the menu button on Home. On iPad, it's in the sidebar.

  2. Under Company, tap Company region. On iPad, Company region is in the sidebar under Company.

  3. Tap Business language at the top.

  4. Choose a language. It's saved as soon as you tap it.
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What you can choose

  • Automatic, the first option, uses your country's language. It shows which one, like Automatic (Français) for a business in France. If Walkies isn't available in your country's language, it's English.

  • Or one of the 18 languages Walkies speaks, each shown in its own language: English, French, Spanish, Portuguese (Brazil), German, Italian, Dutch, Turkish, Ukrainian, Danish, Swedish, Polish, Norwegian, Greek, Finnish, Japanese, Korean and Hindi.

  • The Business language row shows the language you chose, or Automatic with the language it's using.
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What it changes

  • Emails, texts, WhatsApp messages and Walkies Journal notifications to clients who haven't got a language of their own. That includes their invoices and receipts, and the PDFs.

  • Notifications and emails to team members whose language Walkies doesn't know yet. Once someone uses the Walkies app, they get their messages in the language their app shows.

  • Emails to your company's email address, like subscription and payout emails, if Walkies doesn't know the language of your account's admin.

  • Your Walkies website, booking page and invoice payment pages. Visitors can still pick another language at the bottom of the page.
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What it doesn't change

  • Clients with a language of their own. They get everything in their language.

  • The language your own Walkies app shows.

  • Currency, prices, dates and numbers. Those follow your Country.

  • What you write yourself. Your messages, notes, service names and custom updates are sent exactly as you typed them. Walkies doesn't translate them.
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Business language or country

The countries are listed under Country, below Business language on the same screen. Your Country sets the currency of new invoices and services, the currency and price of your Walkies subscription, and how dates and numbers appear.

  • Set your country to where your business is based. Don't change it when you're traveling.

  • To work in a different language, change your business language and keep your country. An English-speaking business in France keeps France as its country and chooses English.

  • Changing your country doesn't change your business language. If it's on Automatic, it follows the new country's language.
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On the web

  1. Click the settings button at the top, or Settings in the sidebar menu.

  2. Under Company, click Region.

  3. Click Business language at the top, then choose a language. It's saved as soon as you click it.

Your country is in the Country list below it. A change to your country is only saved when you click Save changes.


Good to know

  • Only admins and sub-admins can change the business language.

  • A new company starts with the language the app or website was showing when it signed up. Companies that joined before languages arrived start on Automatic.

  • A change can take up to 10 minutes to reach every message. Nobody is notified when you change it.

  • Walkies doesn't translate messages that have already been sent.

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