Livestream is for classes, appointments, and enrollments. Livestream services are hosted using Zoom as a third party integration.
☝️ Important: In order to connect your Walla account to Zoom, you must have a Zoom Pro account. If you do not currently have a Zoom Pro account, please signup here prior to taking the next steps.
Step 1: Connect Your Zoom Pro Account to Walla
Log out of your Zoom account to start
Select your profile icon on the top right, then select Business Settings
Scroll down to Third Party Apps
Select Manage on the Livestream tile
Choose Install Zoom. This will launch the Zoom login screen.
Login to Zoom. Once you enter the credentials associated with your Zoom Pro account, the permissions you are granting Walla will be listed.
Select Authorize
Under Business Settings on the Livestream Settings tile, your Zoom Status will be listed as Active.
How do I know if I have a Zoom Pro account?
You can check your Zoom account type by following these steps:
Sign in to Zoom.US
Select Admin
Choose Account Management
Select Billing
Under Current is your Zoom plan type
Verify the plan is a Zoom Pro account
Step 2: Configure Livestream Settings
Livestream Settings will be applicable to all studio locations and livestream services, any updates made to these settings will be instantly applied.
Select your profile icon located at the top right, then navigate to Business Settings
Scroll down to Third Party Apps.
Choose on Manage associated with the Livestream tile, and scroll down to access the Configuration section
Select the edit pencil next to settings
Make desired changes
Save
Max Participants
Define the maximum number of participants for Livestream sessions, ensuring flexibility across all service types.
Use Waiting Room
Opt to employ the waiting room feature, granting hosts control over participant entry across appointments, enrollments, and classes.
Allow Participants to Join Before the Host
Specify if participants can join sessions before the host arrives, offering a seamless experience for all Livestream services.
Automatically Mute
Set whether participants are automatically muted upon joining, promoting a focused and organized Livestream environment universally.
Automatically Record
Decide if Livestream sessions, including appointments, enrollments, and classes, should be automatically recorded for future reference.
Auto-email Recording
Enable automatic email distribution of recordings to participants, enhancing post-session engagement consistently.
Display Clients As
Customize how participant names are displayed during Livestream sessions, providing a cohesive experience across appointments, enrollments, and classes.
Send Link to Class (Minutes) Before Class Begins
Schedule when participants receive the Livestream link before appointments, enrollments, or classes start.
Step 3: Verify Zoom Settings
Verify your time zone in Zoom
It will be in the same time zone listed under Locations in your Walla site. You can check your Zoom account timezone by following these steps:
Sign in to Zoom.US.
Select Profile, then choose personal
Select the edit pencil next to timezone
📹 Suggested Zoom Settings
Optimize your Zoom livestreams with our recommended settings for a smooth experience. Need extra help? Visit the Zoom Help Center for assistance.
When a livestream begins
The host video will always default to ON
The participant video will always default to OFF
Personal Meeting ID (PMI) to schedule a meeting will always be OFF
Muting participants upon livestream entry will always default to ON
During a livestream (Basic)
Play sound when attendees join or leave will always be (and can only be heard by the host) ON
Co-host will always be ON
Showing the meeting control toolbar will always be ON
Screen sharing for host only will always be ON
Annotation will be OFF
Whiteboard will be OFF
Nonverbal feedback will be OFF
Allowing removed participants to rejoin will be OFF
During a livestream (Advanced):
The far end camera control will be OFF
Group HD video will be OFF
Turning this ON will improve your video quality but could cause connection issues for clients/participants, resulting in poor connectivity, freezing, etc.
Allowing users to select original sound in client settings will be ON
Ability for participants to join from browser via link will always be OFF
Zoom email notifications
Cloud recording availability will be ON