Prepare for Your Onboarding Kick-Off Call
Updated over a week ago

It's crucial to align your onboarding schedule with your contract's end date, and be aware of any notice requirements your current provider may have. Many software providers require notice before you leave, whether you are under a contract or not. The notice period can vary, so it's crucial to check the terms specific to your platform

Current Software Contract

  • Check your current software provider's renewal date.

  • Verify if you can cancel your existing contract, if applicable.

  • Understand your current contract status and its end date.

💡Tip: Schedule your onboarding kick-off and go-live dates based on your contract's end date. Ensure you factor in any required notice time you may need to give to your current provider.

Payment Processing Considerations

  • Take note of any separate contracts or notice requirements related to payment processing services.

Note: While Walla can't assist with negotiations with other providers, we're here to support a seamless transition.

Review Your Schedule

  • Examine your studio and personal schedule for the upcoming weeks.

  • Bring your calendar to the Kick-Off call for efficient scheduling of the remaining onboarding meetings.

Familiarize Yourself with Walla

  • Dive into the "Important Things to Know" document detailing the ins and outs of using Walla.

  • Come prepared with any questions you might have during the meeting.

We're eagerly anticipating our Kick-Off call and the opportunity to guide you through the onboarding process. If any questions arise beforehand, don't hesitate to reach out to us at welcome-team@hellowalla.com. We're here to make your transition to Walla as smooth as possible. Looking forward to connecting with you soon!

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