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How does the deposit work?

Briefly discusses the deposit, normally $100: how it work and details on the cancelation policy

Updated over 2 months ago

The $100 deposit for Wander Sites acts as a reservation fee to secure your spot for onboarding, but it is effectively a pre-payment toward your first month of service.

Here is the breakdown of how the "risk-free" guarantee works in practice versus the contract:

  • How the Deposit Works:

    • You pay $100 upfront to start the process. Once your site goes live and you pay your first month's subscription, that $100 is credited back to you (or refunded), meaning it ultimately costs you nothing extra.

  • The "Risk-Free" Guarantee:

    • If you decide to cancel within the first 30 days of your site going live, Wander will refund the $100 deposit.

  • Contract vs. Practice:

    • You may notice the contract lists the deposit as "non-refundable." This is standard legal language to prevent frivolous placeholders, but in practice, the team honors the risk-free guarantee and will process the refund manually if you cancel within the 30-day window.

Summary:

It is a placeholder fee that becomes free (credited) if you stay, and is fully refundable if you leave within 30 days.

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