Billing
Everything you need to manage your finances on Wander Sites, including tax setup, payment processing fees, Merchant of Record responsibilities, and chargeback dispute management.
8 articles
How does the deposit work?Briefly discusses the deposit, normally $100: how it work and details on the cancelation policy
Setting up Stripe Identity Verification (IDV)Step-by-step guide to completing Stripe Identity Verification (IDV) to become the Merchant of Record for your Wander Site and initiate payouts. Covers required documents (ID, SSN/EIN), the process flow, and…
Setting Up and Initiating Payouts for Wander SitesInstructions for connecting your bank account and manually initiating revenue payouts from the Wander Sites dashboard. Learn about the current limitation of single-destination payouts and the lack of automatic fund…
How to Issue a Full or Partial RefundExplains the refund process for Wander Sites hosts, detailing how to issue partial or full refunds through your PMS or Stripe while acting as the Merchant of Record.
Chargebacks and Merchant of Record ResponsibilitiesOutlines the Property Manager's role as Merchant of Record, covering liability for chargebacks and fraud, and the process for submitting dispute evidence via the Stripe Dashboard.
How Taxes Work on Wander SitesThis article outlines the responsibilities and processes for tax collection and remittance when using Wander Sites.
Wander Listed: Fees, Contracts, and OnboardingDetails on the Wander Listed fee structure, contract length, and the step-by-step onboarding process for new properties.
Understanding Payouts and Reporting for Wander Listed HostsA guide for Wander Listed hosts explaining the per-booking payout structure, dashboard access at app.wander.com, and the operational differences compared to the Operated model.