Skip to main content

Credit Notes

A credit note is a document raised by the buyer to request correction on an invoice.

triSaaS Support avatar
Written by triSaaS Support
Updated over 2 months ago

What is credit note

A credit note is a document raised by the buyer to request correction on an invoice. When the order doesn't balance, buyers can raise a credit on Warrior.


How to understand different statuses

By selecting Credit Notes from the left-hand side bar, a list of existing credit notes will appear on the screen.

Below are the common statuses for credit notes:

  • Pending: Awaiting confirmation from either the supplier or the purchaser.

  • Rejected: The credit note has been rejected.

  • Completed: The credit note has been confirmed by both the supplier and the purchaser.


How to print credit notes

  1. Select the credit note that you wish to print the details.

  2. Click Print Credit Note.


☺️ Have any questions or need support? Reach out to us on our email. We're here to help!

Did this answer your question?