What is credit note
A credit note is a document raised by the buyer to request correction on an invoice. When the order doesn't balance, buyers can raise a credit note on Warrior.
How to process credit notes
By selecting Credit Notes from the left-hand menu, a list of existing credit notes will appear on the screen.
Below are the common statuses for credit notes:
Pending: Awaiting confirmation or rejection from the supplier.
Rejected: The credit note has been rejected.
Completed: The credit note has been confirmed by both the supplier and the purchaser.
To process credit note, please follow these steps:
Locate and select the credit note that you wish to process.
Review the item details.
To action the credit note, go to the Credit tab and scroll down to the Options section
Enter the credit reference number, confirm the credit note, and then click Save.
To reject the credit note, simply click Reject Credit Note.
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