The Order Flow Manual
How do I create a basket / place an order
How to adjust delivery dates
How to confirm a delivery when goods arrive onsite
How to check my order once I have an invoice
Quick receipting and matching to invoice
How to raise and process a credit note
How to download an invoice of an order
Understanding Order Statuses: What They Mean and What to Do Next
How to approve an order
How to create a back order as a customer
How to remove all of a weighted item from your basket