When you arrive to resort, you will be directed to a check in point (this will also be communicated to you in your E-Tickets which you receive approx. 7 days before you travel).
You will be greeted by Wasteland Reps and they will provide you with your welcome packs and your lift passes.
At this point, it is really important to make sure that you take a photo of the front and back of your lift pass. Depending on the resort, you may also be given a receipt along with your lift pass. If you do get both, make sure to keep the receipt in a separate safe place. We recommend that you do this as some resorts require this as proof in order to replace your lift pass. It is also a good idea to send the picture to a friend so they have a copy also.
If you unfortunately lose your lift pass the good news is there is only a small charge to get a new lift pass, if you have your receipt or photos of the front and back of your lift pass. Should this happen, head to the lift pass office and arrange to get a new one as soon as possible. However, if you lose both the lift pass and receipt then unfortunately there is nothing we can do to replace it, and you will have to buy a new lift pass.