Wasteland Travel

FAQ's

Frequently Asked Questions

How do I contact a Wasteland rep when in resort?

Christmas/ New Year Opening Times

Providing Feedback (Complaints)

Booking Terms And Conditions

Account Questions

I'm locked out my account, what should I do?

Is there anything I should do to make sure I receive emails?

Payments & Discounts

I missed the payment deadline, can I still come on the trip?

My card is not working on the booking page

I have paid my deposit for the trip, when do I need to pay the balance?

I'm struggling to make my full payment in time for the balance due date. Is there anything that can be done?

First Time & Beginners

First Tracks: The Ultimate Guide for First-Time Skiers

Will I need my phone?

General Travel Info

What happens if I am a non-EU citizen?

Do I need a valid passport to travel to France?

What happens if I lose my passport in resort?

Have you got any safety tips for on the slopes?

Are there any rules to follow in resort?

What happens if my friend goes missing in resort?

What happens if I get lost in resort?

What happens if there is a major accident in resort?

What happens if there is a major accident on the slopes?

What happens if there is a minor accident in resort?

What happens if I get something stolen in resort?