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FAQ's
FAQ's
Frequently Asked Questions
By Wasteland
1 author
16 articles
Get in touch
Christmas/ New Year Opening Times
Providing Feedback (Complaints)
Account Questions
I'm locked out my account, what should I do?
Is there anything I should do to make sure I receive emails?
Payments & Discounts
I have paid my deposit for the trip, when do I need to pay the balance?
I'm struggling to make my full payment in time for the balance due date. Is there anything that can be done?
First Time & Beginners
First Tracks: The Ultimate Guide for First-Time Skiers
Beginner FAQ's
Packing List
Will I need my phone?
General Travel Info
What happens if I am a non-EU citizen?
Do I need a valid passport to travel to France?
Are there any rules to follow in resort?
Resort Help
What happens if my friend goes missing in resort?
What happens if I get lost in resort?
What happens if I get something stolen in resort?