Airline cancellation and eBooking editing policies

Please refer to this page to check the cancellation policy.

Yes

Yes

Cancellation deadline based on business days prior to departure. Fee to be paid as a % of Total Revenue of original booking: 96+ hrs - 0% / 96-72 hrs - 25% / 72-48 hrs - 50% / 48-24 hrs - 75% / 24-0 hrs - 100%

Yes

No

Please refer to this page to check the cancellation policy.

Yes

Yes

For any shipment booked in Air Europa flights, that is cancelled or is no show for the booked flight, a cancelation fee is applied in the following circumstances:
A. Cancellation less than 48 hours before the departure time of the flight / truck (Monday to Friday except official holidays): 20% of the freight all in or of the freight excluding surcharges in case of rate plus surcharges.
B. Cancellation less than 24 hours before the departure time of the flight / truck (Monday to Friday except official holidays): 40% of the freight all in or of the freight excluding surcharges in case of rate plus surcharges.
C. Cargo No-show: 100% of the freight all in or of the freight excluding surcharges in case of rate plus surcharges.
D. Cargo delivered with less 30% kilos or cubic meters booked: 50% of the freight all in or of the freight excluding surcharges in case of rate plus surcharges, over kilos o cubic meters less delivered.

Yes

Yes

50% cancellation charges shall apply for cancellations failing without 48hour prior to scheduled flight depature

Yes

No

Please refer to this page under Additional Fees & Surcharges to check the cancellation policy.

Yes

Yes

Please refer to this page to check the cancellation policy.

Yes

Yes

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly.

Yes

Yes

If the shipment is 1000 KG or above 50% of the total freight charge will be charged in case of cancellation 24 hours or less before the flight or in case of a no-show. If the shipment is 2500 KG or above 50% of the total freight charge will be charged in case of cancellation 48 hours or less before the flight or in case of a no-show. The fee will be charged via CASS.

Yes

No

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly.

Yes

No

AWB cannot be used again once cancellation occurs. eBooking will not show as cancelled on WebCargo.

No

No

Please refer to this page to check the cancellation policy.

Yes

Yes

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly.

Yes

No

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly.

Yes

No

Cancellation deadline based on business days prior to departure. Fee to be paid as a % of Total Revenue of original booking : 96+ hrs - 0% / 96-72 hrs - 25% / 72-48 hrs - 50% / 48-24 hrs - 75% / 24-0 hrs - 100%

Yes

No

Please refer to this page to check the cancellation policy.

Yes

No

More information coming soon. Please reach out to ebooking.support@freightos.com for more information.

Yes

No

More information coming soon. Please reach out to ebooking.support@freightos.com for more information.

Yes

Yes

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly. Cancellation deadline based on business days prior to departure. Fee to be paid as a % of Total Revenue of original booking : 96+ hrs - 0% / 96+ hrs - 25% / 72-48 hrs - 50% / 48-24 hrs - 75% / 24-0 hrs - 100%

Yes

No

There is no cancellation policy: The only aspect EL AL considers is how long before departure we allow cancellations to be made through the digital.

Yes

Yes

Please note that the cancellation is not allowed after documentation being sent. Cancellation will void the AWB and the same can't be reused

Yes

Yes

Cancellation deadline based on business days prior to departure. Fee to be paid as a % of Total Revenue of original booking : 96+ hrs - 0% / 96-72 hrs - 25% / 72-48 hrs - 50% / 48-24 hrs - 75% / 24-0 hrs - 100%

Yes

Yes

Please refer to this page to check the cancellation policy.

Yes

No

The limit time to cancel this booking will be 24 hours prior to departure.

Yes

No

More information coming soon. Please reach out to ebooking.support@freightos.com for more information.

No

No

Please refer to this page to check the cancellation policy.

Yes

Yes

If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly.

Yes

No

Please note that the cancellation is not allowed after documentation being sent. Cancellation will void the AWB and the same can't be reused

Yes

No

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly.

Yes

No

Please refer to this page to check the cancellation policy.

Yes

Yes

No show Fee / Cancellation Fee / Reduction: For reductions, cancellations, or no shows in shipments over 500kgs, the following penalty may be applied:
• 0-12 hours before LAT - 100% net rate (without ASC)
• 12-24 hours before LAT - 50% net rate (without ASC)
• With a minimum of €500

Yes

Yes

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly. Cancellation deadline based on business days prior to departure. Fee to be paid as a % of Total Revenue of original booking : 96+ hrs - 0% / 96+ hrs - 25% / 72-48 hrs - 50% / 48-24 hrs - 75% / 24-0 hrs - 100%

Yes

No

Please refer to this page to check the cancellation policy.

Yes

Yes

If a customer no shows Norse charges 100% of the air freight. If a customer cancels within 24 hours of flight departure Norse charges 100% of the air freight. If a customer cancels within 24-48 hours of flight departure Norse charges 50% of the air freight.

Yes

No

If the shipment is 1000 KG or above 50% of the total freight charge will be charged in case of cancellation 24 hours or less before the flight or in case of a no-show. If the shipment is 2500 KG or above 50% of the total freight charge will be charged in case of cancellation 48 hours or less before the flight or in case of a no-show. The fee will be charged via CASS.

Yes

No

Please refer to this page to check the cancellation policy.

Yes

Yes

More information coming soon. Please reach out to ebooking.support@freightos.com for more information.

Only allows editing weight and dimensions. For flight day change, cancel/rebook

Yes

Please note that the cancellation is not allowed after documentation being sent. Cancellation will void the AWB and the same can't be reused

Yes

No

Please refer to this page to check the cancellation policy.

Yes

No

Please note that the cancellation is not allowed after documentation is sent. Cancellation will void the AWB and the same can't be reused.

Yes

No

Please refer to this page to check the cancellation policy.

Yes

No

Please note that the cancellation is not allowed after documentation is sent. Cancellation will void the AWB and the same can't be reused.

Yes

No

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly. Cancellation deadline based on business days prior to departure. Fee to be paid as a % of Total Revenue of original booking : 96+ hrs - 0% / 96+ hrs - 25% / 72-48 hrs - 50% / 48-24 hrs - 75% / 24-0 hrs - 100%

Yes

No

Please refer to this page to check the cancellation policy.

Yes

Yes

More information coming soon. Please reach out to ebooking.support@freightos.com for more information.

Yes

No

If the shipment is 1000 KG or above 50% of the total freight charge will be charged in case of cancellation 24 hours or less before the flight or in case of a no-show. If the shipment is 2500 KG or above 50% of the total freight charge will be charged in case of cancellation 48 hours or less before the flight or in case of a no-show. The fee will be charged via CASS. If a shipment has been cancelled, AWB can be used 5 minutes later.

Yes

Yes

Shipment must be canceled no later than 48 hours before flight departure. If your actual shipment is different from the information provided you may incur additional fees and will be charged accordingly. Cancellation deadline based on business days prior to departure. Fee to be paid as a % of Total Revenue of original booking : 96+ hrs - 0% / 96-72 hrs - 25% / 72-48 hrs - 50% / 48-24 hrs - 75% / 24-0 hrs - 100%
If the shipment is 1000 KG or above, 50% of the total freight charge will be charged in case of cancellation 24 hours or less before the flight or in case of a no-show. If the shipment is 2500 KG or above, 50% of the total freight charge will be charged in case of cancellation 48 hours or less before the flight or in case of a no-show. The fee will be charged via CASS.

Yes

No

There is nothing in their terms and conditions that stipulates a cancellation fee unless an OTCA has been signed for a large shipment, but they do require 24 hours notice for cancellations as a courtesy.

Yes

Yes

Cancellation can be done up until booking is executed.

Yes

Yes

Please refer to this page to check the cancellation policy.

Yes

Yes