If you are searching for live rates on WebCargo and aren’t seeing some you think you should be, it may be because you have not registered with that airline.
Most airlines require you to create an account with them beforehand in order to see rates on WebCargo.
Find out in this article what you need to do to get set up to start seeing rates from each airline.
Above Air
Above Air is currently only available for clients in South Africa. If you are in South Africa, you need to first register with WebCargo wallet. Please email neil@freightos.com to get set up.
Aer Lingus
Register with IAG. Click here to start the registration process.
airBaltic
Please contact cargo@airbaltic.com and Liga.Grike@airbaltic.com to finalize the registration process.
Air Canada Cargo
Register with Air Canada Cargo and create an account by clicking here.
Air France/KLM
Register with your local office for AF/KLM. Click here to register.
Air India - Represented by GSA Euro Cargo Aviation
Please contact richard.earl@eurocargoaviation.com, louis.elgar@eurocargoaviation.com to finalise the registration process.
American Airlines Cargo
Please contact the American Airlines Cargo local office to finalise the registration process by clicking here.
ANA Cargo
Please contact the local office to register.
Avianca Cargo
Please contact the local office to finalise the registration process. You can find the list of contacts for Avianca here.
Aviation GSA
Please kindly reach sales@aviationgsa.com for the registration.
Azerbaijan Airlines - Represented by GSA Euro Cargo Aviation
Please contact richard.earl@eurocargoaviation.com, louis.elgar@eurocargoaviation.com to finalise the registration process.
BACS
Please contact bacs@bacs.aero to finalise the registration process.
Beijing Capital Airlines - Represented by GSA Euro Cargo Aviation
Please contact richard.earl@eurocargoaviation.com, louis.elgar@eurocargoaviation.com to finalise the registration process.
Bridges Air Cargo
Please find the email address for your country below:
AMS: ams@skyline-air.com
BRU: bru@skyline-air.com
British Airways
Register with IAG. Click here to start the registration process.
CargoLux
Please contact digital_marketplaces@cargolux.com to finalise the registration process.
Caribbean Airlines Cargo
You need to be registered with Caribbean Airlines Cargo beforehand. To reach out to your local office, click here.
China Lines Services
Please reach to cls@cls.aero to finalise the registration process.
Condor
Please contact the local office to finalise the registration process. You can find the list of contacts for ECS here.
Delta Cargo
Register on the Delta website by clicking here.
EgyptAir
Please find the email address for your country below:
AMS: ams@skyline-air.com
BRU: bru@skyline-air.com
EL AL
Please contact the local office to finalise the registration process. You can find the list of contacts for EL AL here.
Emirates SkyCargo
Please contact the local office to finalise the registration process. Find your local Sales person by clicking here.
Etihad Airways
Contact the local office or register on Etihad website through this link.
FedEx
Please contact the Fedex local office to finalise the registration process.
Finnair
Please reach out to your local office in order to register. Click here to find your local office.
Hainan Airlines - Represented by GSA Euro Cargo Aviation
Please contact richard.earl@eurocargoaviation.com, louis.elgar@eurocargoaviation.com to finalise the registration process.
Iberia Cargo
Register with IAG. Click here to start the registration process.
ITA Airways Cargo
Please contact your local GSA. The full list can be found here.
Juneyao Airlines - Represented by GSA Euro Cargo Aviation
Please contact richard.earl@eurocargoaviation.com, louis.elgar@eurocargoaviation.com to finalise the registration process.
LATAM Cargo
Register with LATAM Cargo by clicking here.
Lufthansa
You will need a CBD number in the system in order to see rates from Lufthansa. We will then test it to make sure it works properly. If successful we will reach out to you to let you know that you can now book with Lufthansa.
You can find the list of contacts for Lufthansa here.
MNG Airlines
Please find the email address for your country below:
AMS: ams@skyline-air.com
BRU: bru@skyline-air.com
Nippon Cargo Airlines
Please contact the local office to finalise the registration process. You can find the list of contacts for Nippon Cargo here.
Norse Atlantic Airways
Please kindly contact norsecargo@kales.com for assistance with registration.
Pacific Air Cargo
Please contact Christian@pacificaircargo.com to finalise the registration process.
Plus Ultra Líneas Aéreas
Please contact aircargo@swgsacargo.com to finalise the registration process.
Qantas Freight
Please kindly reach qffreightusa@qantas.com.au to finalise the registration process.
Qatar Airways Cargo
Please contact the local office to finalise the registration process. You can find the list of contacts for Qatar Airways Cargo here.
Saco (ACG)
Please contact Rebecca.roster@aircargogroup.com to finalise the registration process.
SAS Cargo
Register with your local SAS office. Click here to start your registration.
Shipco Transport (ACG)
Please contact Rebecca.roster@aircargogroup.com to finalise the registration process.
Silk Way West Airlines
Please contact the local office to finalise the registration process. You can find the list of contacts for Silk Way West Airlines here.
Simply Cargo (ACG)
Please contact Rebecca.roster@aircargogroup.com to finalise the registration process.
Singapore Airlines
Please find the email addresses for your country below:
Netherlands - AMS_CGOSALES@singaporeair.com.sg
Spain - BCN_CGOOPS@singaporeair.com.sg
Switzerland - Michela_Loprete@Singaporeair.com.sg and zrh_cgoops@singaporeair.com.sg
United Kingdom - richard_head@singaporeair.com.sg and graham_hughes@singaporeair.com.sg
Sinotech
Please kindly contact nl@aiacargo.com for registration.
Sun Class
Please contact the local office to finalize the registration process. You can find the list of contacts for ECS here.
Swiss WorldCargo
Please find the email addresses for your country below:
Austria - cargo.austria@swiss.com
Belgium - cargo.belgium@swiss.com
Czechia - cargo.czechrepublic@swiss.com
France - cargo.france@swiss.com
Germany - cargo.germany@swiss.com
Hungary - cargo.hungary@swiss.com
Italy - cargo.italy@swiss.com
Netherlands - cargo.netherlands@swiss.com
Poland - cargo.poland@swiss.com
Portugal - cargo.portugal@swiss.com
Romania - cargo.romania@swiss.com
Spain - cargo.spain@swiss.com
Switzerland - cargo.switzerland@swiss.com
US - Please contact local office to finalise the registration process.
TAP Air Cargo
Please contact the local office to finalise the registration process. You can find the list of contacts for Tap Portugal here.
Thai Airways
Thai is currently only available for non-TG customers via WebCargo Pay.
Tianjin Airlines - Represented by GSA Euro Cargo Aviation
Please contact richard.earl@eurocargoaviation.com, louis.elgar@eurocargoaviation.com to finalise the registration process.
TUI Cargo
Please contact the local office to finalise the registration process. You can find the list of contacts for ECS here.
Turkish Airlines
Register with your local Turkish Cargo office. Click here to start your registration.
Virgin Atlantic Cargo
If you are not set up with Virgin Atlantic Cargo, please use the email addresses below for your country:
Belgium - sales.bru@kales.com
Germany - sales.de@kales.com
France - sales@cargoworld.fr
India - mumbai.cargo@fly.virgin.com
Netherlands - sales.spl@kales.com
South Africa - zacargosales@fly.virgin.com
United Kingdom - welovecargo@fly.virgin.com
United States - bookwithus@fly.virgin.com
Widerøe
Register with Widerøe by clicking here to speak to a member of Widerøe to get set up.
World Cargo Airlines (in association with Aviation GSA)
Please send an email to sales@aviationgsa.com to get set up.
Bear in mind not all airlines are activated for some countries. In order to find out which are activated for your country, read this article.
If an airline says it is available in your country but you’re not seeing rates after making a search using the New eBooking button, please send us an email at ebooking.support@freightos.com. Some airlines may request country offices to contact them in order to activate eBookings after a rollout.
Alternatively, you can start a conversation with us by clicking on the green speech bubble within your WebCargo account.