This article explains how to create a GreenCast Connect account using GreenCast Connect Desktop.
To begin, visit the website app.greencastconnect.com and select Create new account.
Note: GreenCast Connect Desktop is available for Pro+ Spiio soil sensor users. If you create a new account on app.greencastconnect.com without a Pro subscription, you'll be prompted to upgrade after creating your organization. Basic users can continue using the GreenCast Connect mobile app.
Create Your Account
If signing up with Email:
Enter your email address.
Create a password that meets the security requirements.
Continue to the next step.
Note: If you were invited to join an existing organization, GreenCast Connect automatically detects your invitation and guides you through the appropriate setup flow. You will not need to create a new organization.
Verify Your Identity
To help keep your account secure, GreenCast Connect will ask you to verify your identity before continuing.
Choose how you'd like to receive your 6-digit verification code:
Email me a code – Sends a verification code to your email address.
Text me a code – Sends a verification code by SMS to your phone number.
Select Continue.
Enter the 6-digit verification code you receive.
Note: If you leave the setup process before completing verification, you'll be prompted to verify your account the next time you sign in.
Complete Your Profile
After verifying your email:
Enter your Name.
Optionally enter your Company Name.
Select Continue.
Note: Company Name is optional and is used to help identify your account.
Create Your Organization
After selecting your organization type, you'll be prompted to create your first organization.
Review the welcome message.
Select Create Organization to continue setup.
Note: Every GreenCast Connect account requires an organization before you can add sites, invite teammates, or install Spiio™ soil sensors.
Select Your Organization Type
Choose the category that best describes your operation.
Confirm your selection to continue.
Enter Your Site Name
Enter the name of the physical site you want to manage in GreenCast Connect.
Examples:
Syngenta Country Club
North Athletic Complex
City Parks Department
This is the physical location where you'll install sensors or monitor weather, turf, and pest conditions.
If you manage multiple sites, you can add additional locations later.
Select Continue.
Search for Your Site
Search for the physical location of your site.
Enter the site name or address.
Select the correct location from the search results.
Continue to the next step.
Tip: Choose the most precise location possible, as it is used to provide accurate weather forecasts and pest risk predictions.
Confirm the Site Location
Review the selected location on the map.
If necessary:
Drag the map pin to the exact location.
Confirm the address and map location.
Select Confirm and Create.
Tip: Position the pin as accurately as possible to receive hyper-local weather forecasts and pest risk predictions.
Invite Teammates (Optional)
Invite colleagues to collaborate within GreenCast Connect.
Enter a teammate's email address.
Select + Add another to invite additional users.
Select Send Invites.
If you don't want to invite teammates during setup, select Skip for now.
You can invite users later from Organization Settings > User Management.
Complete Setup
Once onboarding is complete, select Get Started.
You'll be taken to your GreenCast Connect Homepage where you can:
Monitor weather conditions.
View your Dashboard.
Explore GreenCast Connect features.
Install and manage Spiio™ soil sensors.
Next Steps
Now that your account is set up, you can:
Add additional users to your organization.
Install Spiio™ soil sensors.
Configure Areas and Places.
Explore GreenCast Connect Desktop features including the Dashboard, Data Explorer, Weather, Turf Growth, and Pest Risk tools.
Need Help?
How to Access Support in GCX Desktop:
From the left-hand navigation panel, click Open Help Center.
Browse Help Center articles or click Ask a Question to start a conversation with our AI assistant or contact the support team or Search for help to view help center articles.
Help Center:
Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.
Help Center: https://intercom.help/greencast-connect/en
Contact Our Support Team:
If you require further assistance, our support team is available during the following hours:
Support Hours: Monday–Friday, 8:00 AM–5:00 PM PST
Live Chat:
You can chat with our support team directly from GreenCast Connect Desktop.
To start a chat:
From the left-hand navigation panel, click Open Help Center.
Click Ask a Question.
Enter your question to chat with our AI assistant or connect with our support team if additional assistance is needed.
Follow Us on Instagram:
Stay up to date with product updates, tips, feature highlights, and GreenCast Connect news by following us on Instagram.
Instagram: @greencastconnect
https://www.instagram.com/greencastconnect