We're sorry to hear that your experience isn't going as planned.
In this case, we invite you to contact us immediately via our chatbox on the bottom right and select the corresponding criterion, or to send us an email via hello@wecandoo.com.
Please include the following information so that we can provide you with the best possible response:
Are you on a computer or phone/tablet?
Which browser are you using? Can you try a different browser?
Remember to delete cookies and other cache files, as well as your browsing history, as this can resolve this type of problem.
Finally, if the bug persists, can you send us a screenshot (full screen) so that we can pass it on to the technical team?
If you have any questions, please feel free to contact us via our chatbox or by email at hello@wecandoo.com
See you soon!
Wecandoo team