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Can I get an invoice?

Need proof of purchase?

Laure avatar
Written by Laure
Updated over 4 months ago

I would like to receive an invoice / proof of purchase for my order.

Good to know:

  • Products sold by Wecandoo (gift card, paper card) are invoiced together immediately after your order is placed. Wecandoo is the issuer of the invoice and the buyer is the recipient.

  • Products sold by artisans (workshop bookings) are invoiced 4 days after the workshop. The artisan is the invoice issuer, the buyer of the booking is the recipient.

Where to find it :

  • By email, after your purchase or 4 days after your workshop booking if you have made a direct booking.

  • In your Personal account, in "My orders" :

  • In the case of a booking, a proof of purchase is of course available in your Personal account, even before you have booked the workshop.

If you have any questions, please feel free to contact us via our chatbox or by email at hello@wecandoo.com

See you soon!

Wecandoo team

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