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My reservation has been cancelled and I would like to convert it into a gift code valid for all workshops. How do I do this?
My reservation has been cancelled and I would like to convert it into a gift code valid for all workshops. How do I do this?
Marie Duplanil avatar
Written by Marie Duplanil
Updated over a week ago

You've cancelled your booking, or it has unfortunately been cancelled, and you'd like to take advantage of it to get a gift code of the same value, valid on all our workshops?

Here's how to do it:

1. Log in!

2. Go to “My workshops”, and in the relevant workshop, click on “Manage my reservation” :

3. In this case, click on “Cancel my booking” :

4. Then click on “Choose another workshop”:

5. This will take you to a cancellation page, allowing you to confirm the cancellation of the pending status of your initial reservation, for conversion into a gift code. The gift card will be sent directly to your mailbox:

And that's it! ✨Now all you have to do is take advantage of one of our workshops, by entering the new code, either directly here, or in the box provided in your basket!

For any further information, don't hesitate to contact us via the chat available at the bottom right of this page, or by e-mail at hello@wecandoo.com.

We hope to see you soon,

The Wecandoo team

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