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How do I contact the artisan?
How do I contact the artisan?

You've found the workshop of your dreams and/or made your reservation, and would still like to contact the artisan for more information?

Marie Duplanil avatar
Written by Marie Duplanil
Updated over 4 months ago

Wecandoo is a platform that acts as a privileged intermediary between you, your requests and our artisans. 😊



If you have any questions before a workshop:

  • Feel free to contact us directly, via our chatbox at the bottom right of the website and workshop page, or by e-mail at hello@wecandoo.com.

  • Please remember to include the following information in your message, so that we can either answer you directly, or pass on the request and then get back to you :

    • Which workshop / artisan are you talking about? With nearly 4,000 workshops on our site, the more information we have, the more efficient we'll be in informing you. Ideally, you should send us the exact name of the workshop, its town, and the name of the craftsman.

    • Make your request as precise as possible, and don't forget to read and scroll down as much as you can of the description on the workshop page, as it contains a lot of information!

Please note:

For any date requests, these are available via the calendar on the chosen workshop page. Within this calendar, you'll have the option of proposing dates, for those artisans who allow it.

If this calendar is not available due to a lack of dates, the option to subscribe to the new dates alert is available and very effective, as is the privatization request if you wish to privilege a privatization for a workshop that allows it. It is therefore not necessary to contact us to propose a date or a slot to the artisan.

You've made your reservation and need more information:

  • You'll receive all the address, contact and other important information you need to make sure your workshop runs smoothly, in your confirmation and reminder email. Don't forget to read it in its entirety!

  • If you still have a question, please feel free to contact us via our chatbox at the bottom right of the website and workshop page, or by e-mail at hello@wecandoo.com. Our artisans are often very busy with their work, so we'll get back to you as quickly as possible!

If you have any questions, please feel free to contact us via our chatbox or by email at hello@wecandoo.com

See you soon!

Wecandoo team


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