1. What data do you collect and store?
We collect and store only the data necessary to process transactions and comply with regulatory requirements. This may include:
Personal information (e.g., name, email address, billing address)
Payment details (e.g., card numbers, bank account details) in encrypted formats
Transaction data (e.g., amounts, dates, and merchant information)
Device and technical data (e.g., IP address, browser type) to enhance security
2. Where is my data stored?
Your data is securely stored in AWS data centers located in Singapore and Frankfurt. We ensure data storage complies with local and international regulations such as GDPR.
3. How do you secure my data?
We use industry-standard security measures to protect your data, including:
Encryption: All sensitive data is encrypted in transit (TLS 1.2/1.3) and at rest (AES-256)
Tokenization: Payment details are replaced with secure tokens, ensuring sensitive data is never exposed
Access Controls: Strict access policies restrict data access to authorized personnel only
Regular Audits: We perform security assessments and comply with PCI-DSS standards to maintain a secure environment
We may share your data with trusted third-party providers to facilitate payments, such as payment processors or fraud prevention services. However, we ensure all third parties adhere to strict data protection standards