The warm up email helps position the survey in the right way with your team to ensure you get the best possible results. You can use the warm-up email built into the system or send your own introductory email to your staff.

If you want to use the built-in warm up email tick 'Send warm up email' when scheduling your survey. You can edit the template and also choose the date and time the warm up is sent to staff.

If you want to send your own internal warm-up email we suggest you start with the text below, editing it for your own circumstances.

Or you can edit your warm up email template in WeThrive and send via the app.

Hi {team_member_name}
​
​This email is to let you know about an important new project we are running with WeThrive to help us improve our working culture, environment and practices.
​
​Our goal is to use this feedback to make positive changes to the way we work. We want to reduce frustration and stress, improve communication and how our managers work with you - so you and the rest of the team can feel happier and better connected at work.
​
​So what happens next?
​
​Shortly you will receive another email with a link to the online survey. It should take you 5-10 minutes to complete - please take your time and I encourage you to say exactly what you think.
​
​You can also add anonymous comments – this is a good opportunity to be really open about how you feel about areas of your work (these comments cannot be traced back to you).
​
​This initiative is important to us and all feedback will be considered in a positive light so when the next email arrives please jump right in!
​
​Many thanks