In today’s fast-paced workplace, finding the right information — fast — can make all the difference. That’s where Alice comes in.
Meet your team’s AI-powered knowledge assistant, built right into Whale. Alice helps you instantly retrieve information from your company’s documentation, policies, templates, and procedures — using natural, conversational language.
No more digging through folders or clicking through endless menus. Just ask, and Alice delivers.
💬 What Is Alice?
Alice is a smart, conversational chatbot trained on your entire Whale workspace. Whether you’re looking for a policy, template, or step-by-step procedure, Alice gives you accurate answers in seconds — as if you’re chatting with a knowledgeable teammate.
🚀 Key Features
🧠 Trained on Your Content
Alice is powered by everything you’ve documented in Whale — including policies, procedures, and internal guides.
🧭 Understands Context
Alice goes beyond keywords and understands the meaning behind your questions for more precise, relevant answers.
⏰ Available 24/7
Whether you’re working late or starting early, Alice is always online — no delays, no waiting.
🌍 Multilingual Support
Type your question in Spanish, Dutch, or another language — Alice will detect and reply in that language automatically, even if your content is in English.
💡 Use Cases: Ask Alice
Try questions like:
“What are our company values?”
“Which template do we use to schedule a customer appointment?”
“What’s the procedure for onboarding new employees?”
“Where can I find the latest version of the marketing presentation?”
Alice will provide direct answers or link you to the relevant card, playbook, or document — instantly.
🎯 Benefits of Using Alice
⏳ Save Time
No more clicking around — just ask and get what you need immediately.
🙌 Reduce Friction
Alice is intuitive and easy to use, even for new team members.
📈 Boost Productivity
When your team spends less time searching and more time doing, performance improves across the board.
🔧 Customizing Alice to Match Your Brand
Want Alice to look and feel like a true part of your company?
Admins can update Alice’s appearance and branding via Workspace Settings.
💡 Pro Tip
Alice responds in any language — so even if your documentation is in English, your French- or Spanish-speaking teammates can ask questions in their own language. Alice translates in the background and responds accordingly.