How Long Does Account Verification (KYC) Take?

Wondering how long your KYC takes to complete? Learn standard timelines, what affects processing, and when to contact support.

What Is KYC Verification?

KYC (Know Your Customer) is a standard verification process required by law. It helps:

Most accounts are verified within 24 hours of submitting clear and valid documents.

Once reviewed, you'll receive confirmation by email or via in-app notification.

While we aim for fast processing, KYC verification may take longer in the following cases:

To help avoid delays, make sure:

All documents are clear, readable, and not expired
Photo ID is government-issued and includes your full name and photo
Proof of address is dated within the last 3 months
Your name and date of birth match your registered account
You submit any required payment method documents, such as card or e-wallet screenshots (if requested)

If your documents haven’t been reviewed within 72 hours, and you haven’t received an update:

We'll check your account status and guide you through any required next steps.

We take all verification steps seriously to protect your account and comply with licensing regulations.

Once verified, you'll be able to: