Skip to main content

Unsure If You Already Have an Account?

Find out if you already have an account and avoid duplicates. Use the reset tool or contact support for quick help.

Freddy avatar
Written by Freddy
Updated over 2 weeks ago

Avoid creating duplicate accounts—check first before registering again.


Why It’s Important

Creating more than one account is against most platform terms and may result in account suspension or loss of access to funds. If you're unsure whether you've already signed up, follow the steps below.


Step 1: Use the "Forgot Password?" Tool

This is the quickest way to confirm whether an account already exists.

  1. Go to the platform’s login page

  2. Click on Forgot your Password?

  3. Enter your mobile number or email address

  4. If an account is linked, you’ll receive a password reset code

  5. Follow the steps to reset your password and access your account

No SMS or email received?
This likely means there’s no account associated with the details you entered.


Step 2: Contact Customer Support (If Needed)

If you’re still unsure or don’t remember the email or number you used:

Our team will help you:

  • Confirm whether an account already exists

  • Recover login credentials (if possible)

  • Ensure you don’t violate the one-account-per-player policy


Why Multiple Accounts Are Not Allowed

Creating more than one account may:

  • Invalidate your bonuses or promotions

  • Lead to withdrawal restrictions

  • Result in account closure

Did this answer your question?