Once you've reviewed a note or letter and made your edits, you'll want those changes kept — and sometimes a paper copy for the client or the file. Saving in Whippet is a deliberate click, not automatic, and printing works slightly differently for notes and letters.
Saving your changes
Whippet does not autosave while you type. After editing a note or letter, click Save in the editor toolbar. It's greyed out until you've changed something, so if it's clickable, you have unsaved edits. If you leave the consult without saving, your edits are lost — so make Save a habit before you move on to the next patient.
Saving and exporting are different things: Save stores your changes in Whippet, while downloading a .docx or .pdf makes a copy on your computer without saving anything in Whippet. Always Save before you export or print — downloads are built from your saved note.
Printing a letter
Letters have a built-in print button:
Open the consult and select the letter tab.
Click the printer icon in the toolbar (its tooltip reads Print).
Your browser's print window opens with just the letter — choose your printer and print as usual.
Printing a note
Notes don't have a print button, but you have two easy routes:
Download a PDF first (recommended). Click the PDF icon in the editor toolbar to download the note as a ready-to-print PDF, then print it from your PDF viewer. See Exporting and copying your notes and letters.
Print straight from the browser. With the note open, use your browser's print command (Ctrl+P on Windows, ⌘P on Mac). Only the note you have open prints — not the rest of the screen.
If you just need the text in another app rather than on paper, copying is quicker — see Copying your notes.
If something goes wrong
The Save button is greyed out. There's nothing to save — you haven't changed anything since the last save.
A "Failed to save" message appears. Usually a connection hiccup. Your text is still in the editor — check your internet connection and click Save again.
I edited a note, left, and my changes are gone. The edits weren't saved before you left the page. Unfortunately unsaved edits can't be recovered — re-apply them and click Save.
The print window shows the wrong thing. Printing always uses the tab you're currently viewing — make sure the note or letter you want is the one open on screen.