Skip to main content

Copying your notes

When a note is ready, the fastest way to get it into your practice management system (PMS), an email, or any other app is to copy it. You can copy the whole note or a single section, and the copy adapts to where you paste: rich-text fields keep your…

When a note is ready, the fastest way to get it into your practice management system (PMS), an email, or any other app is to copy it. You can copy the whole note or a single section, and the copy adapts to where you paste: rich-text fields keep your headings, bold text, and lists, while plain text boxes get clean, symbol-free text.

Copying the whole note

Open the consult and select the note you want (see Viewing and navigating a consult), then click Copy in the small rounded toolbar at the bottom-right of the editor. The full note is on your clipboard, ready to paste.

The rounded copy toolbar showing a green Copied confirmation next to the Copy MD button

Copying a single section

Notes are divided into sections that follow your template, and you don't always want all of them. Hover over a section and Copy and Copy MD buttons appear at its bottom-right; click Copy to copy just that section. This is handy when your PMS has separate fields for, say, history and treatment. Your clipboard holds one thing at a time, so paste each section before copying the next.

Copy vs Copy MD

  • Copy is the one you'll use almost every time. Rich-text fields (PMS note fields, Word, email) keep your headings, bold, and lists; plain text boxes get clean text with no formatting symbols.

  • Copy MD copies the note as Markdown — the raw formatting marks like ### and ** are kept as text. Only use it for tools that understand Markdown.

If your pasted text is full of ### and ** symbols, you used Copy MD — go back and use Copy instead.

Copying a letter

Letters work a little differently: the toolbar has a single Copy Text button that copies the letter as plain text, and any tables are left out. If your letter needs its formatting or tables kept, download it instead — see Exporting and copying your notes and letters.

Good to know

If something goes wrong

  • The copy buttons are greyed out or don't respond. The note is still being written, or an AI rewrite is in progress. Wait until it finishes, then try again.

  • Pasted text lost its formatting. The field you pasted into only accepts plain text — the text itself is still clean and complete. If you need the formatting kept, paste into a rich-text field or download the note as .docx instead.

  • The button doesn't show "Copied". Your browser may be blocking clipboard access — check for a permission prompt near the address bar.

Did this answer your question?