Why it matters
The Whippy mobile app allows you to manage SMS outreach anywhere, without needing to access the desktop platform. You can quickly create, edit, and send campaigns while keeping communication timely and responsive.
Key Concepts
Outreach section: The mobile hub for creating and managing SMS campaigns.
Campaign basics: Required fields such as the campaign title and audience.
Message composer: The text field where you draft your SMS content before sending.
Step-by-Step: Create an SMS Campaign on Mobile
Log in to the mobile app.
Open the Whippy mobile app and sign in with your credentials.
Open the Outreach section.
Tap Outreach from the main navigation menu.
Tap Create Campaign.
Select Create Campaign to start building a new SMS campaign.
Enter basic campaign information.
Title: Name your campaign.
Audience: Select the contacts or lists you want to target.
Compose your message.
Enter the SMS content you want to send to your selected audience.
Send your campaign.
Review the details and tap Send to dispatch your campaign.
Tips and Best Practices
Keep messages concise for mobile-friendly readability.
Confirm your selected audience before sending to avoid accidental sends.
Save time by reusing previously successful messages.
Test your signal and data connection before sending a large campaign.
Troubleshooting
Issue | Possible Cause | Fix |
Cannot send campaign | Missing required fields | Ensure a title, audience, and message are provided. |
Audience not appearing | Sync delay or connection issue | Refresh the Outreach section or reconnect to the internet. |
App not loading | Outdated app version | Update the Whippy app to the latest version. |