Why it matters
Audit Logs provide a transparent record of activity within your organisation. They help with security reviews, compliance requirements, troubleshooting, and accountability. By tracking who performed an action, when it occurred, and what changed, you can easily investigate issues or confirm authorised behaviour.
Key Concepts
Audit Log: A chronological record of actions taken by users or the system.
Event Details: Includes who performed the action, what action occurred, and the timestamp.
Filtering & Search: Tools that help you quickly locate specific events within large activity histories.
Compliance & Security: Audit logs support regulatory requirements and internal governance by providing verifiable activity trails.
Step-by-Step: View and Use Audit Logs
Open Audit Logs
Go to Settings → Organisation Settings → Audit Logs.
Review the log entries
Each entry shows:
User profile picture
User name and email (visible when hovering)
The action that occurred
Timestamp of the event
Logs appear in chronological order.
Search the audit log
Use the search bar to find events by user name, email, or action keywords.
Filter activity
Apply quick filters or advanced filters to narrow results by event type, user, or date.
Sort log entries
Sort ascending or descending by timestamp to review the latest or earliest activity.
Navigate through pages
Use pagination to browse older log entries as needed.
Tips and Best Practices
Use filters when investigating a specific issue, especially if your organisation has high activity volume.
Review audit logs regularly to ensure no unauthorised or unexpected actions have occurred.
Hover over profile pictures to quickly verify accounts associated with actions.
Use the log as supporting evidence when tracking configuration changes or debugging unexpected behaviour.
Export logs if needed for compliance or internal documentation (if supported in your environment).
Troubleshooting
Issue | Possible Cause | Fix |
Missing expected actions | Filters applied or date range too narrow | Clear filters and widen the date range. |
Cannot find a specific user’s activity | User searched by display name only | Try searching by email address. |
Logs appear out of order | Sort option applied | Re-sort by timestamp descending. |