Why it matters
If you forget your password, you cannot access your inbox, conversations, or settings. Resetting your password restores access to your Whippy account securely.
Key Concepts
Password reset: A secure process that lets you create a new password using your account email.
Account email: The email address associated with your Whippy user account.
Reset email: An email sent by Whippy with instructions to create a new password.
Step-by-Step: Reset Your Password
Go to the Whippy login page.
Click Reset password.
Enter the email address associated with your Whippy account.
Click Send Email.
Check your inbox for the password reset email from Whippy.
Follow the instructions in the email to create a new password.
Return to the login page and sign in with your new password.
Tips and Best Practices
Use the same email address you normally use to log in to Whippy.
Check your spam or junk folder if you do not see the reset email.
Choose a strong password you do not use elsewhere.
Complete the reset shortly after requesting it, as reset links may expire.
Troubleshooting
Issue | Possible Cause | Fix |
Reset email not received | Email filtered or delayed | Check spam folder and wait a few minutes |
Cannot reset password | Incorrect email entered | Retry with the correct account email |
Reset link not working | Link expired | Request a new password reset email |
Still cannot log in | Account issue | Use the chat button for support |