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Reviewing Campaign Audience
Reviewing Campaign Audience
Daniel Walsh avatar
Written by Daniel Walsh
Updated over a week ago

When sending a campaign, you can review your audience once you've uploaded or added your contacts to the campaign.

To review your audience, click on the View Audience button

You will find the View Audience button near the top-right of the screen.

Click on toolbar

After clicking the View Audience button, you'll see the contacts that will be receiving the campaign message

You'll have the option to exclude the contacts from here as well.

Click on Total Contacts: 5…

To review your excluded audience, click on the View Excluded Audience button

Click on toolbar

After clicking the View Excluded Audience button, you'll see the contacts that will not be receiving the campaign message.

Some reasons why you will see excluded contacts:

  • They have opted out of receiving messages from you

  • You have blocked them

  • You manually excluded them

  • You applied settings in the campaign to exclude certain contacts, such as Exclude Contacts with Open Conversations or Exclude Contacts who recently received another Campaign

Click on Total Contacts: 1…

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