Deutsche Bank verification: branch code & account number required

When verifying your bank account using Deutsche Bank, you may be asked to enter additional details during the Penny Drop verification process.

This article explains why this happens and how you can complete the verification successfully.

If you select Deutsche Bank as your bank, a screen titled “Additional Details” will appear asking for:

Some Deutsche Bank customers cannot immediately provide these details because they now log in using their Deutsche Bank ID, which replaced the old branch number and account number format.

In August 2025, Deutsche Bank introduced a major update to their online banking system. Customers now use a personal Deutsche Bank ID instead of the previous login format that used:

However, our payment provider currently still uses the legacy Deutsche Bank login format, which requires the branch code and account number.

We are actively working with our partners to update this integration so that the Deutsche Bank ID can be supported directly.

The good news is that your original branch number and account number are still active. You can find them in several places:

Turn your card over. On the back you will find:

Both the branch number and account number are printed on every bank statement.

When completing the verification form:

After entering these details, you can continue with the verification process.

If you cannot locate your branch number and account number, you can also complete the verification using an account from another bank, such as:

⚠️ Please note: We are aware of this limitation and are actively working with our payment provider to support the new Deutsche Bank ID login directly.

Once this update becomes available, we will notify our users.

If you have questions, please contact us at:
​support@wickie.io