Onboarding
Everything you need to know to set up your account and get started on Wickie.
By Marius and 1 other2 authors12 articles
Where do I insert referral code?This article explains how and where to enter your referral code to ensure it is applied correctly
Accepted POA documentsLearn about accepted Proof of Address (POA) documents
I did not receive verification emailIf your verification email hasn't arrived, here's how to track it down and get back to signing up
What is TINThis article explains what a Tax Identification Number (TIN) is.
Accepted POI documentsLearn which Proof of Identity (POI) documents are accepted to verify your identity
How to onboard with Wickie (KYC)Learn how to complete the onboarding process with Wickie, including KYC verification, document submission, and security checks
Email verification link not working? Here’s how to fix itLearn how to manually verify your email by copying the verification link into your browser if it doesn’t open automatically.
Why we ask for Your Tax Identification Number (TIN)
NFC-based ID VerificationIn this article, learn what NFC-based ID verification is, how it works during your identity check, and why it makes the process more secure and reliable
Penny Drop verification – what is it and what does it mean for You?In this article learn what is Penny Drop and how does it work
Deutsche Bank verification: branch code & account number requiredThis article explains why Deutsche Bank customers are asked to enter a branch code and account number during account verification and how to find these details to complete the process.
Live video call verification during the onboardingThis article explains what to expect during your live video call verification at Wickie.