Customers can manage their payment preferences for purchasing creator content or subscriptions, including updating card information and handling billing inquiries.
The system ensures secure transactions, accurate tracking of payments, and timely billing notifications to users.
What payment methods do you accept?
We accept credit and debit card for payments, as well as the Buy Now, Pay Later option. You can also pay using ApplePay and Google Pay.
I need to update my payment method
Please contact our Support Team to update your payment method. For quicker assistance, be sure to provide the email address associated with your account.
Payment keeps failing even if I entered the correct card details
Please contact our Support Team to update your payment method. For quicker assistance, be sure to provide the email address associated with your account.
What if I don't have a credit card or debit card?
Unfortunately, debit or credit card information is required to be able to subscribe to a plan.
Will my card be charge automatically if my subscription renews?
Yes
What if my card does not have enough funds for the transaction?
The renewal transaction will fail, but your subscription will not terminate immediately. However, it will be canceled if the next renewal attempt (24 hours later) also fails.
Will I get notified before my subscription renews?
Yes. We will send notifications via your registered email address.