Below are step by step instructions on how to temporarily suspend a portion of your cameras on your existing HuntControl Account.
This is for users who would like to temporarily suspend some (but not all) cameras on the account.
If you would like to suspend ALL cameras and your account, follow the link below.
A Guide to Pausing or Canceling Your HuntControl Subscription
Step 1: Open HuntControl on your Mobile Device
Step 2: Click the “Person Logo” in the Top Right Corner
Step 3: Click on “My Profile”
Step 4: Click on “My Cameras” at the Bottom of the Screen
Step 5: Deselect Cameras you wish to Temporarily Pause
You will now see a list of all cameras on your account with check boxes for “Email notifications, “Push” notifications, and “Activate”. Deselect the “Activate” boxes for the camera/cameras you wish to temporarily pause.
Step 6: Log in to your Account to Change your Subscription
Log in to your WiseEye Tech account with the link. Log In
Note: You cannot change your subscription from the mobile app.
Step 7: Click On My Subscription
Once you are logged into your account, click on "Subscriptions" on the left side of the menu.
Step 8: Click "Details"
On the Subscription Manager screen, you’ll see an overview of your current plan.
Click “Details” to access all subscription controls.
Step 9: Change Number of Cameras
From the subscription details page, click “Change Number of Cameras.”
This option allows you to add or remove DataCam devices from your plan.
Step 10: Choose How many Cameras
Select the total number of cameras you will have on your HuntControl plan.
Click “Change Quantity”
You’ll be taken to the checkout page
Step 11: Complete Checkout
On the checkout page:
Review your current plan vs. updated plan
Verify pricing and details
Click “Confirm” to complete the downgrade
