Below are step by step instructions on how to temporarily suspend a portion of your cameras on your existing HuntControl Account.
This is for users who would like to temporarily suspend some (but not all) cameras on the account.
If you would like to suspend ALL cameras and your account, follow the link below.
A Guide to Pausing or Canceling Your HuntControl Subscription
Step 1: Open HuntControl on your Mobile Device
Step 2: Click the “Person Logo” in the Top Right Corner
Step 3: Click on “My Profile”
Step 4: Click on “My Cameras” at the Bottom of the Screen
Step 5: Deselect Cameras you wish to Temporarily Pause
You will now see a list of all cameras on your account with check boxes for “Email notifications, “Push” notifications, and “Activate”. Deselect the “Activate” boxes for the camera/cameras you wish to temporarily pause.
Step 6: Log in to your Account to Change your Subscription
Log in to your WiseEye Tech account with the link. Log In
Note: You cannot change your subscription from the mobile app.
Step 7: Click On My Subscription
Once you are logged into your account, click on My Subscription on the left side of the menu.
Step 8: Click Upgrade or Downgrade
From the subscription page you can see your current subscription information. Click on the Upgrade or Downgrade button.
Step 9: Select Your New Subscription
Next, select the new subscription you would like. Choose a subscription level, the payment terms, and the TOTAL amount of cameras on the subscription. Then click the Switch Subscription button.
Step 10: Checkout
Follow the checkout process and complete payments.
You have now Successfully Paused a Camera/Cameras and Decreased your Subscription