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How to integrate with Growflow

Julia Waechter avatar
Written by Julia Waechter
Updated over a month ago

Weedmaps offers two types of point-of-sale (POS) integrations with Growflow:

  1. Live menu integration: Allows for a listing’s menu to be built directly from the POS system and periodically sync to keep your Weedmaps menu to update

  2. Order integration: If a customer places an order on Weedmaps, the order will automatically be sent to your POS for fulfillment

Here are step-by-step instructions on how to set up live menu and order integrations:

How to setup a live menu integration with Growflow

Before enabling the live menu integration on Weedmaps, please make sure you:

  1. Have enabled Menus and Pre-orders in Growflow

  2. Created your Weedmaps menu in Growflow

  3. Published your Weedmaps menu in Growflow

  4. Generated your Access Key in Growflow

  5. Have you Growflow Environment Name

Please note: If you need assistance with the steps above, please refer to the 'Retail: Weedmaps Integration' help article or contact Growflow Support at https://www.growflow.com/contact.

Setting up a live menu integration

  1. Login to your WM Admin account

  2. Navigate to the LISTINGS tab to locate your listing and select EDIT

  3. Select the MENU tab at the top of the page

  4. Select the POS Integration button located at the top right corner of the page​

  5. From the Point of Sale dropdown, choose Growflow

    Please Note: If you currently have a menu, the message below will appear on the POS Integration page:

    "Looks like this menu has items in it. To integrate this menu, you must first delete all current items or create a new blank menu. Then connect the newly created menu to your listing. Click here to create a new menu."

    Before you can integrate, you will need to either clear the existing menu or create a new one and set it live. Steps to create a New Menu are found here.

  6. Enter the Environment Name and Menu Key, then click Next

  7. Choose the desired Growflow options you would like to have​ for your integration settings​

  8. Click Save

How to set up an order integration with Growflow


​Before you set up an order integration, you will need:

  1. At least a Basic listing account with Weedmaps

  2. Live menu integration

  3. Orders enabled on Weedmaps (you have the Add to cart option available on your menu)

  4. An account with Growflow

  5. Your Growflow API credentials

  6. The Pre-orders toggle enabled in your Weedmaps menu in Growflow

Setting up an order integration

Contact Weedmaps Support at help@weedmaps.com or call us at 1-844-WEEDMAPS (933-3627).

Please note: Setting up an order integration is not available for self-service use and will need to be enabled by Weedmaps Support.

FAQs

Here you can find answers to commonly asked questions.

Why are my product images not showing on my Weedmaps menu?

Please ensure your product images within Growflow meet the following requirements:

  • The image size is a minimum of 600 x 600 pixels

  • The image file type is either .png or .jpeg
    ​Please note: Images in .png & .jpeg format downloaded from the internet are often automatically converted to webp. file types which will not display on Weedmaps.

  • The image is directly uploaded into your POS system and not uploaded from a third party

Why are my menu items not showing on Weedmaps?

Ensure you have toggled on the Published setting in your Weedmaps menu in Growflow. If this setting is enabled, ensure you have created menu groups in your POS system.

Where should I edit and modify my menu items?

Once you are menu integrated with your Growflow POS system, all edits and modifications made to products need to be made directly in your POS system. If you make changes to the menu items directly on Weedmaps, it can disrupt the integration between Weedmaps and Growflow. The only edits or modifications that can be made on Weedmaps is featuring a product and brand verifications.

Why are orders showing the customer's last name as "Weedmaps"?

If the customer did not add their last name to their Weedmaps account, "Weedmaps" will automatically default as the customer's last name to avoid any issues with the order integration.

Do ID images transfer to Growflow from Weedmaps?

No, images of customer IDs will not transfer to your Growflow POS system when customers complete an order on Weedmaps. You can locate customer IDs in the order information in Weedmaps Admin.

If I change an order status in my Growflow POS system, will the order status change on Weedmaps too?

Yes, once you change an order status in your POS system, the order status will change on Weedmaps. Please advise, it can take up to 10 minutes for the order status to change on Weedmaps.

If I create a promo code on Weedmaps, will it transfer to my Growflow POS system when a customer places an order?

No, promo codes created on Weedmaps will not automatically transfer to your Growflow POS system when a customer applies it to their cart and completes an order on Weedmaps. We recommend mirroring the promo code on Weedmaps in your Growflow POS system.

Can sales prices from Growflow appear on my Weedmaps menu?

No, if you have sales pricing enabled in Growflow, it will not appear on your Weedmaps menu. If you would like to display sales pricing on Weedmaps, you can manually enable sales strikethrough pricing on your Weedmaps menu or create a promo code.

Will taxes enabled in Growflow appear on Weedmaps?

No, you will need to enable taxes on Weedmaps if you would like estimated taxes to show at checkout.

Need help? Email Weedmaps Support at help@weedmaps.com

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