The Form I-9 can feel confusing and at times even overwhelming here is an FAQ to help answer many questions people have when completing their I-9.
What is Form I-9?
Form I-9 is a federally mandated form used to verify the identity and work eligibility of new employees. Your employer is legally required to collect this form for all new employees.
What is the I-9 process?
Form I-9 has two parts.
The first part will be you (the employee) completing Section 1, which includes personal information and documentation to prove your identity and work eligibility.
The second part, Section 2, involves a third-party physically reviewing your identity and/or work eligibility documentation (e.g. driver's license, social security card, passport) to ensure they appear to be genuine.
This may be handled by your employer (e.g. you report to an office and a hiring manager reviews your documents) or remotely via remote authorization (where you will designate your own third-party to review your documents).
How do I complete Section 1?
Download the Completing Section 1 of the I-9 Guide for detailed instructions, including personal information section, document requirements, document upload, and use of a Preparer/Translator.
What are common errors when completing Section 1?
You can download our Employee Section 1 FAQ to read about common causes of document upload issues, accepted file types and sizes, and additional information on what error messages mean and how to navigate them.
What is Section 2 Authorized Representative review and verification?
This means your employer has designated you to complete Section 2 of Form I-9 with the help of another person of your choosing. This person is referred to as an “Authorized Representative” as they are representing your employer in the physical inspection of your hiring documents and attesting that they appear genuine and belong to you.
Detailed instructions in the I-9 Section 2 Guide.
Who can I select as my Authorized Representative?
Your authorized representative will need to be 18 years or older and have a mobile phone. Your employer may additionally require that they are not a relative, which will be included in the instructions when you begin the process.
What does the Authorized Representative do?
You and your authorized representative will meet in person to complete I-9 Section 2. The system will guide you through the process that will involve your selected third-party reviewing your identity and/or work authorization documents that you submitted in Section 1 and signing Section 2.
This process is intended to ensure the documents submitted to prove your identity and work authorization appear genuine and belong to you.
Detailed instructions in the I-9 Section 2 Guide.
How do I share my location during Section 2?
Check out this Sharing Location Guide for more information on how to enable this on various devices.
I need to reverify my I-9 documents. How do I do this?
If your work authorization documents are about to expire, you will receive an email alert asking you to re-verify them. Follow the link in the reverification email and follow the instructions on the dashboard to complete the process. For detailed instructions with screenshots, see the Completing Reverification Guide.