A part of setting up your account on Migration Marketplace for lead generation features like consultations requires you to connect to our payment provider.
Completing the onboarding process will involve conducting a KYC verification, and then your account will be ready to send and receive payments securely.
What is KYC verification:
The KYC (Know Your Customer) process helps prevent fraud and ensures your funds are secure. The process is quick and verifies the business information you provided in your profile.
Who is our payment provider:
We've partnered with Airwallex as a secure, global payment platform that allows businesses to send and receive payments quickly and cost-effectively. We’re introducing it on Migration Marketplace to provide a faster, safer, and more transparent way to manage transactions.
What we're collecting:
Our KYC process will collect and verify the following details you've provided from your profile:
Legal Business Name
ABN
Registered Business Address
Operating Country
Business Website
Contact
Email
Phone
Consent to terms and conditions
Our provider will verify the identity of all users under global financial regulations.
Our KYC process:
When logged in to your Migration Marketplace account, head to Profile in top right corner.
On the right side of your profile is where you can start the onboarding process.
You will be prompted with a brief acknowledgment before you start the process.
A simple KYC will be processed on screen.
You can then proceed to add bank details to your account to receive payments.
This is the trust account that will be used to HOLD the client's payments.
You have options to connect:
NPP (New Payments Platform)
Bank Transfer
BPAY
SWIFT
Based on your selection, you will enter the payment details required.
You will now see on screen it shows as completed and you can now request and receive payments.
Frequently Asked Questions:
How long can my KYC take?
Usually minutes to a couple of hours, if we require further information from you, then you will be notified in your migration marketplace account.
Is my payment information secure?
Yes. Airwallex is our payment provider and is fully PCI DSS compliant and uses bank-grade encryption and fraud protection.





