🔒 Why Identity Verification Matters

At Woveo, trust and security are at the core of every community interaction. Our identity verification process — also known as KYC (Know Your Customer) or KYM (Know Your Member) — is designed to ensure that:

1. Every member is legally authorized to own and operate their financial account.

2. All participants can transact safely and confidently within their community.

3. We protect our members by limiting access to only verified individuals, helping to maintain a secure and transparent environment for financial contributions and support.

This is the screen you are going to see once the process is complete

🧩 Step 1: Personalization - Be You, Boldly and Authentically

At Woveo, community banking begins with you — not just your documents, but your identity, your presence, and your goals. This first step of onboarding is about claiming your space in the community by showing up as your best and most authentic self.

You’ve chosen your preferred name — now it’s time to choose your preferred profile image.

✨ Why This Matters:

This isn’t just about appearance — it’s about belonging.

Woveo is designed to feel like your financial home, a place where your contributions matter, your goals are supported, and your community sees you.

This space is yours.

In this step, you’ll:

• Select or upload a profile picture that reflects you

• Take a selfie directly in the app (optional but encouraged)

• Finalize your display identity in the Woveo ecosystem

Whether it’s a picture of you smiling confidently, a personal logo, or an avatar that represents your vibe — the choice is yours. We’re here to support you as you, and your presence in the community is both needed and welcomed.

So go ahead: make it yours.

📝 Step 2: Consent & Disclaimer

Before you share any data, you’ll be prompted to review and sign our data disclaimer. This is your agreement that:

• You consent to the use of your information solely for identity verification

• Your data is protected within the WolfViewer ecosystem

• No member or group will have access to your personal data

Woveo partners with Cognito Verification Services, a trusted third-party provider, to ensure your personal data is encrypted, securely processed, and never stored by Woveo outside the verification flow.

This will trigger the handoff to Cognito’s verification services to the next screen

📱 Step 3: Canadian Cell Phone Verification

To begin the verification process, you’ll be asked to enter your Canadian cell phone number.

You will receive a text message with a 6-digit verification code. Enter this code in the app to proceed.

🏠 Step 4: Address and Birthdate

You will then be asked to provide your:

• City

• Province

• Postal Code

• Date of Birth

This allows us to confirm your residency and ensure alignment with your identity documents.

⚠️ What Happens If There’s an Issue?

If your automated verification fails, a secondary manual process will begin. In this fallback process, you may be asked to:

• Upload a clear photo of your government-issued ID

• Take and submit a selfie photo for face-match comparison

These extra steps reinforce the individuality and confidentiality of your account while keeping the process secure and member-friendly.

📸 Tips for Successful Verification

To ensure your documents and selfies are accepted:

• ✅ Use a well-lit space

• ✅ Make sure your ID is clearly visible with no glare or blur

• ✅ Face the camera directly and avoid hats or sunglasses

• ✅ Ensure the background is not too bright or distracting

🎉 Confirmation

Once all steps are completed and approved, you’ll receive a notification confirming your account has been successfully verified.

You’re now ready to access WolfViewer’s features, engage with your community, and unlock the power of collective financial growth.