Yada Loyalty gives guests a balance they can view and redeem through a guest portal.
Configure the program
Open Marketing → Loyalty. Set the program name, choose what guests call the currency—such as points, miles, or credits—and turn the program on when ready.
Share the guest portal
Copy the portal URL from the Loyalty page. Guests use it to sign in, review their balance, and redeem available value. You can also use loyalty journey triggers when a guest joins or earns points.
Reconcile contacts
Use the reconciliation tools to review how source contacts map to loyalty members before applying material account changes.
Award historical points
Preview the historical-points operation before confirming it. The backfill skips stays that already have an award and marks backfilled points separately. Review any projected balance or pricing changes carefully.
Manage a member
Open a member to review status, balance, and transaction history. Use the adjustment action for an authorized correction and record a clear reason.
Monitor performance
Use the Loyalty analytics section to review membership and points activity. Reconcile redemptions with the underlying booking or financial workflow.