How does yayloh manage inventory when creating exchange orders ?
yayloh displays only items that are in stock and available for fulfillment—both on the return form and when placing the exchange order.
Inventory Logic
Shopify: Only products available at fulfillment-enabled locations are shown. Items from disabled locations will be greyed out and not selectable.
Centra: yayloh will match inventory based on market-specific stock. For example, if the order is from the US, we’ll only show and deduct stock from the US market.
Note: Inventory availability is checked live. We recommend approving exchanges promptly to avoid stockouts.
Custom Fulfillment Settings
We can manually override location fulfillment behavior for shopify merchants in yayloh if needed. Contact support@yayloh.com to request a custom setup.
Inventory Threshold (Optional)
To reduce the risk of fast-moving items going out of stock (especially during sale periods), you can set an inventory threshold. If stock falls below the threshold, the item won’t appear as available for exchange to the customer. You can set it up in settings > exchanges > 'Offer exchange if inventory more than'
Additional Notes
Manual restocking is still required in your OMS once returned items are received.
For Shopify users, you can review fulfillment settings in shopify admin > locations.