Troubleshooting

A guide to solving the most common issues

By Vineeta1 author9 articles

Shipping label error troubleshootingWhat return label errors mean, who can fix them, and what to do or send us.

Updating Tariff NumbersLearn how to update tariff number in case of shipping label error due to missing or wrong tariff number.

Edit customer email ID from yayloh dashboardUpdating customer email ID to correct it or match it to an update on shopify

How can I download the generated return label or custom/commercial invoice to send to our customer?Downloading the return label and commercial invoice PDF's for customer support teams.

Troubleshooting Refund Errors in yaylohWhen you cannot process a refund or store-credit via yayloh

Managing Automation ErrorsHow to identify, filter, and resolve refund, store-credit and exchange errors efficiently

Troubleshooting Service-Related Return Label ErrorsLabels failing because of the carrier service, address or parcel size? Here's where to find the fix.

Troubleshooting Shipping Label Error - Postal Code RejectionWhat postcode errors mean for any carrier, how to find the correct postcode, and how to fix it yourself.

Edit tracking information on an orderAdd or correct the delivery and return tracking on an order, for example to fix a label error.