At this time, we are only able to cancel a pending investment if the cancellation request is received prior to when we receive the funds for your investment. If we receive your cancellation request after your funds have already been invested, we’re unable to cancel your investment request. Further, we cannot cancel investments that are active and earning interest in your portfolio.
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We will consider all requests we receive, but we cannot guarantee your request will be granted if it falls outside this policy. You can reach out to investments@yieldstreet.com or chat with us to submit your cancellation request.