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Advice and answers from the Customer Support Team

Search results for:fee
Why is there a loan fee?
When you take out a loan with Autolend, a loan fee is added to the loan amount which is a charge for… Your quote will detail exactly how much the fee is… The fee is part of your monthly repayments (as shown in your quote), with the first repayment due a month
What is the option to purchase fee?
The option to purchase fee is the fee that you pay at the end of the agreement to transfer the ownership… If you decide to keep the car at the end of your Autolend agreement then a £25 Option to Purchase fee… transferred to you have paid all the money due as part of your agreement and the £25 Option to Purchase Fee
Do you charge fees?
Late Payment Fee: If you don’t pay at least your minimum payment by the due date each month, you could… be charged a late fee of up to £12… incurs a fee—the greater of £3 or 3% of the transaction value
Cash withdrawals (ATMs)
Understand ATM withdrawal limits and fees… Important things to know: Fee: There is a 3% fee for each cash withdrawal (minimum £3)
What is the charge to use an ATM?
Example: If you withdraw £20, the fee is £3. If you withdraw £150, the fee is £4.50… If the ATM provider also charges you a fee, our 3% fee is calculated on the total amount withdrawn, including… any ATM provider fee
ATM withdrawals have been blocked, what can I do?
Important to Know: Cash withdrawals come with a 3% fee (minimum £3 per transaction)
How does this credit card work?
Cash withdrawals: There’s a 3% fee for each ATM withdrawal (minimum £3)
Can I use my card abroad?
Cash Withdrawals: If you withdraw cash abroad, there is a 3% fee (minimum £3). ​
Will I be charged eSIM activation fees?
There are no eSIM activation fees or any other hidden charges. What you see is what you pay
Payment Pause FAQ
Will interest or fees be added?… Interest and fees will not be applied while the payment pause is active