If your card has been lost or stolen, or it is damaged and needs replacing, please contact Customer Service and a member of our team will order the replacement for you:
(1) Call us at +1 (877) 659-2253, or
(2) Send us a message via the Zable app.
Once a replacement is ordered, your current card stops working straight away and cannot be used again, even if you find it later — so please destroy it. Your replacement will arrive with a new card number and expiry date, so you will need to update it anywhere you have saved it for recurring payments.
Please allow 7-14 days for your replacement card to arrive. In the meantime, you can continue to use your virtual card for online purchases and in Apple Pay or Google Pay.