All Collections
US Cards Account FAQs
FAQs concerning account servicing
28 articles
How do I activate my physical Zable Card? 💳
What is a virtual card? And how is it different from my physical Zable Card?
What is a temporary credit line? And how do I get access to my full credit line? 🤔
How do I replace my virtual card (if it has been compromised online)? 🆕
Why didn’t my available credit increase when I made a payment? 😮
How do I make a payment on my Zable Card? 🧾
What happens if I don’t make a payment by the due date? 😬
How do I cancel autopay? 🙅
What happens if I remove a bank account? 🚮
Can I change my payment due date? 🗓️
How do I avoid incurring and paying interest on my Zable Card?
What is my available credit? 💰
Where can I find my credit limit and APR? 🧐
What is APR? 📊
How do I report a lost/stolen or damaged card? 😱
What do I do if I suspect fraud on my account?
How do I lock my card to prevent it from being used? 🔒 And how do I unlock it again? 🔓
What do I do if I don't recognize a charge on my account or if the charge is incorrect?
How long does a dispute investigation take? ⏳
How can I get an identity theft form? 📝
Can I use my Zable Card for Cash Advances? 💵
How do I view or change my PIN?
Do you allow authorized users to be added to my Zable Card? 🧑🤝🧑
Do you allow balance transfers on the Zable Card? ↔️
How do I change my email address? 📧
How do I change my mailing address? 📪
Can I use my card if I am traveling internationally? 🌎
How do I close my Zable Card? 👋