If you have decided to discontinue offering ZayZoon, please reach out to your ZayZoon Account Manager a minimum of 4 pay periods before you intend to stop access and let them know the date you intend to stop access.

ZayZoon will suspend service 3 pay periods before you intend to stop access to ensure that all outstanding balances can be repaid.

We ask that you do not turn off ZayZoon from a payroll level while we work to collect repayments. Please communicate to employees that the company account is being disabled to ensure clarity and avoid any confusion.

And most importantly, please provide us with your feedback. When it comes to clients leaving, your exit feedback is very important so that we can learn and improve upon our client experience.