With Rewards & Recognition in the ZayZoon employer portal, you can send gift cards, celebrate achievements, and show your team their hard work matters — all from a familiar system your employees already utilize for EWA (Earned Wage Access).
We've recently announced our fully integrated Rewards & Recognition (R&R) feature, which allows you to:
Spotlight and reward loyalty, repeat attendance, or completing training and compliance programs
Easily share everyday recognition — Thank-yous, shoutouts, and team appreciation moments publicly or privately
Simplify routine reward purchases for events like birthdays, work anniversaries or other life milestones, with a rewards catalog of hundreds of popular brands
Reinforce company values by tying recognition to positive behaviors
All from within the ZayZoon employer portal, and without ever leaving your desk!
ZayZoon Rewards & Recognition is absolutely free to access and is included in your ZayZoon account.
Once activated, you can send an unlimited amount of recognition to your team. All public recognitions can be viewed on a browseable social media style feed, ensuring your whole team can support and build a culture of appreciation.
If you wish to attach a monetary (gift card) reward to any recognition, you will be charged a (5%) transaction fee in addition to the gift card amount selected.
Getting Started
How do I activate Rewards & Recognition?
How do I activate Rewards & Recognition?
To get started, log in to your Employer Connect portal.
Click the Rewards & Recognition tab in the right navigation bar
Click Activate Rewards & Recognition
From here, you can keep employees in the loop for what's coming and recognize or reward an employee immediately, and that’s it!
Setting up Rewards & Recognition takes one click and is free to access - start sharing your appreciation through rewards today!
Why use Rewards & Recognition?
Why use Rewards & Recognition?
Rewards and recognition programs are proven to have a significant impact on employee retention, absenteeism, and morale. Employees who don't feel adequately recognized are twice as likely to leave within 1 year(Gallup).
According to a study conducted by Bucketlist, using a rewards and recognition program can reduce turnover by 40% and absenteeism by 27%. Employees receiving recognition are 18x more likely to produce great work and rewards and recognition programs have been found to increase corporate revenue by 9.6%
Setting up Rewards & Recognition takes one click and is free to access - start sharing your appreciation today!
How much does it cost?
How much does it cost?
Rewards & Recognition is absolutely free to access and you can send unlimited recognitions to your employees.
For rewards, you will be charged the gift card amount plus an additional (5%) transaction fee based on the gift card amount.
Do my employees need to have a ZayZoon account?
Do my employees need to have a ZayZoon account?
To view, react, or comment to a reward or recognition on the Recognition Feed, employees will need to have a ZayZoon account. Employees do not need to have a ZayZoon account to claim a reward (gift card), as this is sent to their email directly.
For a limited time, your employees will receive a $10 credit when they create a ZayZoon account through Rewards & Recognition - by either following the link in the Invitation email or the invitation in the Recognition Feed.
How are my employees notified?
How are my employees notified?
You can let employees know you’ve activated the R&R program by clicking Announce Rewards & Recognition on the main page after activation.
When you send a reward or recognition, your employee is automatically notified by email within minutes.
At the end of each week, they'll receive an automated email with a summary of public recognitions sent to anyone in your company during the week.
How do I send a reward or recognition?
How do I send a reward or recognition?
To get started, log in to your Employer Connect portal.
Click the Rewards & Recognition tab in the right navigation bar.
Click Recognize an Employee to open the submission page.
Select the recipient. Please note we currently only support sending a recognition to one employee at a time.
Write a personalized message.
Select the company value (optional).
Select or provide a gift card amount (optional).
For gift card rewards, the minimum amount is $10 and the maximum amount is $500.
Preview your message and click next to submit your recognition or proceed to the payment screen for your reward.
Once the reward or recognition has been submitted, the employee will receive the notification and gift card by email.
Settings
How many recognitions can I send?
How many recognitions can I send?
As many as you want! Recognitions are free and unlimited for you to appreciate your employees for a job well done, a great shift, or exhibiting your company’s core values.
Can I attach company values to a reward or recognition?
Can I attach company values to a reward or recognition?
Yes! You can set company core values in your Employer Connect account.
Navigate to the Rewards & Recognition tab and select Add a value under the Company Values section. You can then attach them to any recognition or reward.
Can Rewards & Recognition be used by all my employees?
Can Rewards & Recognition be used by all my employees?
Rewards & Recognition can only be sent by ZayZoon employer administrators to one employee at a time.
You can use our Rewards & Recognition to acknowledge whichever employees you choose, as long as they are set up with payroll. It's up to your discretion! R&R programs are typically offered to full-time & part-time employees. Otherwise, it may lead to employees feeling left out or excluded from appreciation.
The recognition feed and any public recognitions will be accessible to all employees with ZayZoon accounts at your company.
Can I send a private recognition?
Can I send a private recognition?
When sending recognitions, you can choose to send private or public recognitions.
Public recognitions will be visible on the Recognition feed to anyone in your organization with a ZayZoon account.
Reward details are confidential, and employees cannot see a gift card reward attached to another employee’s Recognition.
Gift Card Rewards
Do I always have to send gift card rewards?
Do I always have to send gift card rewards?
You can either send a non-monetary recognition to employees or you can attach a gift card reward to your recognition.
Can other employees see gift card reward details?
Can other employees see gift card reward details?
Reward details are confidential, and employees cannot see a gift card reward attached to another employee’s recognition.
Are gift card rewards a taxable benefit?
Are gift card rewards a taxable benefit?
Gift cards are considered cash equivalent items and must be reported as taxable income. They fall under the category of cash equivalent fringe benefits, which means their value must be included in an employee's wages and may be subject to withholding for Social Security and Medicare Tax.
Being synced with your payroll provider makes it easier for you to track these expenses alongside payroll, and from our engagement platform, you’ll be able to easily pull reports tracking your rewards spend.
How does payment work?
How does payment work?
Once you've set up your recognition message and set a reward amount, you'll be brought to a pre-authorization page to pre-authorize your gift card amount, along with the 5% transaction fee.
You will be prompted to enter your credit card information when you purchase any gift card.
Payment is processed through Stripe.
Is there a minimum and maximum gift card limit?
Is there a minimum and maximum gift card limit?
The minimum reward amount is $10 and the maximum gift card amount is $500 (that can be sent at a time).
I selected the wrong gift card or recipient, can I cancel or return it?
I selected the wrong gift card or recipient, can I cancel or return it?
Gift cards are non-refundable, non-exchangeable, and non-transferable.
Once the card has been purchased, it is automatically distributed. We do not currently support changes to gift cards or recipients after purchase.
What is Prizeout?
What is Prizeout?
Prizeout is ZayZoon's gift card partner, offering employees access to digital gift cards from a wide array of popular brands.
ZayZoon clients & customers will also be able to utilize Prizeouts’ Boost feature when taking EWA payouts to take their money even further.
Reach out to your account manager at clients@zayzoon.com to learn more about Rewards & Recognition.