ZayZoon Security Tips
Here are some tips to help protect your ZayZoon account:
Never share your login or password.
Enable biometric login (FaceID or fingerprint) or multi-factor authentication if available.
Keep your device locked when not in use.
Use a unique password for ZayZoon that you don’t use anywhere else.
Notify ZayZoon immediately if your device is lost or stolen
Important: Filing a fraud claim is a serious matter and knowingly filing a false fraud claim may result in:
Account Restrictions
Reduced availability limits
Permanent account termination
Please note that fraud investigations require full and timely cooperation from the customer. This may include providing requested documentation or submitting a police report, when applicable. We appreciate your understanding as we work to keep ZayZoon a safe and secure platform for everyone.
General Security Guidelines
We strongly recommend following general security guidelines to protect your information and earnings:
Watch for suspicious emails asking for personal information.
Never share or give out your User Name and Password. ZayZoon will never request this by email, phone, or text.
Do not use personal information as your Password.
Use an auto-lock or time-out feature so your device will lock when it is left unused for a certain period of time.
Create hard-to-guess passwords that include upper & lower case letters, numbers and special symbols.
Shred documentation that contains confidential information.
For more safety tips on how to protect your money and information, please check out our page on ZayZoon Customer Awareness and Education.
If you're concerned a fraud or personal security issue, please refer to this article for next steps.