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Why Did I Receive an Email Saying My ZayZoon Account Will Be Deleted?

If you received a message that your ZayZoon account is scheduled for deletion, here’s what it means and what you can do next.

Written by Asha


Why You Got This Email


“Due to inactivity in your ZayZoon account, we have scheduled it for permanent deletion in 30 days.”

Your account hasn’t been signed into for a long time. When an account is inactive for an extended period, our system schedules it for deletion and sends a 30‑day notice.

How to Keep Your Account

Just sign in within 30 days. Signing in automatically cancels the deletion; no need to contact support.

If You Don’t Need Your Account

No action is required. Your account will be deleted after the 30‑day window.

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