Skip to main content
All CollectionsAccount
Deleting your ZayZoon account
Deleting your ZayZoon account

How do I delete my account?

Jolene avatar
Written by Jolene
Updated over 3 weeks ago

We're sorry to see you go! Before you go, try checking out some of the other benefits we provide at ZayZoon, such as:

I want to delete my account

If you are having technical issues, please contact ZayZoon support via chat for troubleshooting, as account deletion is permanent.

To delete your account, contact a ZayZoon live agent through chat or an email to support@zayzoon.com.

To assist in processing your request, please provide your reason for deleting the account.

What if I still have a remaining balance?

Repayments for remaining balances on deleted accounts must be done manually.

If there is a balance owing on your account, your account cannot be deleted, only disabled.

If you intend on re-enabling your disabled account, the balance will automatically be deducted from your next paycheck once your account has been re-enabled.

Did this answer your question?