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Add, update, and disable your wallets

How do I add, update, or disable my wallets?

Jolene avatar
Written by Jolene
Updated over 2 weeks ago

How do I add a wallet?

Whenever you request a new payout, you'll be prompted to choose the wallet where you want to receive funds.

Click Add a new wallet during this part of the payout process to add a wallet.


You can also add a wallet from your Profile at any time by tapping More in the ZayZoon app and clicking Wallets.

Looking to add a specific wallet? Check out this collection of articles.

How do I disable a wallet?

If you're concerned about the security of a wallet (ex. if you're going on vacation), you can disable your wallet to prevent payouts.


Note that you can have multiple active wallets at a time.

In the ZayZoon app (Google Play | App Store):

  1. Tap the three dots for More

  2. Tap Wallets

  3. Click the Disable icon under each wallet.

Note: Information for disabled wallets will remain stored for accounting purposes.

If you're updating an expired debit card or having trouble adding a wallet, please contact our team via chat during operating hours.

On the desktop site, click on your initials, then the Wallets tab, then Disable for the specific wallet.

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