All Collections
Employee FAQ
ZayZoon Wallet Options
How do I update my information related to my ZayZoon Visa® Prepaid Card account?
How do I update my information related to my ZayZoon Visa® Prepaid Card account?
S
Written by Simon Millichip
Updated over a week ago

Changing information related to your ZayZoon Visa®

If you need to make changes to the personal information associated with your ZayZoon Visa® Prepaid Card, such as changing your name, date of birth, or address, you may do so by contacting the phone number on the back of the card (833) 660-1060. The Cardholders Services team will be able to help with the next steps of changing this information.

The Cardholder's Services team may ask for proof of the new information by requesting the following documents:

  • Government ID with matching name/address/date of birth

AND

  • Utility bills OR Bank statement in your name with the new address

Did this answer your question?